Last updated: 16 October 2026. This policy explains how we process personal data relating to website visitors and people who contact us or request information about experiences at the estate. At this stage, the website provides information about our business and does not offer online purchases.
The data controller is Sociedade Agrícola Terras da Gama, Lda, Portuguese company tax number (NIPC) 507661494, which presents the Terras da Gama brand on this website. Contact address: Rua de São Bartolomeu n.º 14, 6120-030 Vale da Gama, Portugal.
For privacy enquiries or to exercise your rights, contact geral@terrasdagama.pt or write to the address above.
We collect the information you provide through our forms or by email: name, email address, telephone number, subject and message. Experience enquiries may also include the type of booking, the requested experience, number of people, preferred date and time, company or group, and any comments you choose to share.
Operating the website may involve processing your IP address, device and browser information, technical logs, session identifiers and browsing data. The technologies used and the choices available are described in our Cookie Policy.
Please do not send card details, identity documents or personal information that is unnecessary for your enquiry. If you need to communicate specific requirements for a visit, provide only essential information; you can agree with our team on an appropriate way to provide further details.
Experience enquiries and arrangements to prepare a visit or service: taking steps at your request before entering into a contract. Submitting a form is a contact request and does not, by itself, confirm a booking.
Compliance with legal obligations and responses to legally binding requests from public authorities: compliance with the applicable legal obligations.
Responding to general enquiries, following up on communications, website security, prevention of abuse and the defence of rights: the legitimate interests of the controller, balanced against individuals’ rights and expectations.
Analytics technologies and promotional communications, where applicable: prior, specific and optional consent where required by law. Sending a contact enquiry or an experience request does not constitute a marketing subscription.
Required fields are identified on each form. Without this information, we may be unable to respond or assess availability for your requested experience. Fields marked as optional are voluntary.
Provide only information relevant to your request. If you contact us on behalf of a group or company, share only the necessary details and inform other people when you provide personal information about them.
To the extent necessary for the purposes described, data may be processed by website hosting and maintenance providers, email services, and security and analytics tools. Data may also be disclosed to advisers or authorities where necessary to comply with legal obligations or defend rights.
Providers acting on our behalf must process data in accordance with documented instructions, confidentiality obligations and appropriate security measures. Authorities and certain providers may act as independent controllers in accordance with their roles and policies.
Form enquiries are sent to geral@terrasdagama.pt. Experience requests may also be stored in the website management system so that our team can follow them up.
The website uses Google resources, including fonts, an embedded map on the Contact page and Google Analytics 4 to analyse website use. These services may receive technical data such as your IP address and browser information. The forms are prepared to use Google reCAPTCHA v3, which, when enabled, analyses technical and interaction signals to detect abusive use.
Where data is processed outside the European Economic Area, the transfer must rely on a valid GDPR mechanism, such as an adequacy decision or standard contractual clauses accompanied by any necessary measures. You can request information about recipients, processing locations and applicable safeguards at geral@terrasdagama.pt.
Please also consult Google’s Privacy Policy. Cookie preferences can be viewed and changed through “Manage cookies” in the website footer. The use of external services should be considered together with our Cookie Policy.
We retain contact and experience enquiries for the period needed to respond and follow up on the matter. In determining that period, we consider the nature of the enquiry, any ongoing relationship and the possible need to provide evidence of communications.
Where particular records are needed to comply with a legal obligation or to establish, exercise or defend rights, they may be retained for the period applicable to that purpose. Once retention is no longer necessary, the data should be deleted or anonymised.
Data processed on the basis of consent is used until consent is withdrawn or the purpose ends, without prejudice to retaining what is strictly necessary to evidence choices or respect an objection. Technical and security logs are retained proportionately to the purpose of protecting the service.
Under the GDPR, you may request access to your data, rectification, erasure, restriction of processing and portability, where applicable. You may object to processing based on legitimate interests on grounds relating to your particular situation, and object to direct marketing at any time.
You may withdraw consent as easily as you gave it, without affecting the lawfulness of prior processing. Some rights may be limited by legal obligations or the need to establish, exercise or defend legal claims.
Send your request to geral@terrasdagama.pt. As a rule, we respond within one month; in circumstances permitted by law, this period may be extended by two further months, with reasons communicated within the first month. Additional identification information will only be requested where necessary and proportionate.
You may lodge a complaint with Portugal's data protection authority, Comissão Nacional de Proteção de Dados (CNPD), at www.cnpd.pt, and seek redress through the competent courts.
Protecting personal data requires technical and organisational measures appropriate to the risk, including access controls, confidentiality and protection of communications. No system can guarantee absolute security. Please contact us if you identify an issue concerning your data.
Contact and experience requests are reviewed by the Terras da Gama team. Automated anti-spam mechanisms do not replace that review or confirm bookings. If a security mechanism prevents you from submitting a form, you can contact us by email.
This policy is updated when data processing activities or legal requirements change. The date at the top identifies the version. Relevant changes will be communicated appropriately and do not replace obtaining fresh consent where necessary.
For questions about this policy, contact geral@terrasdagama.pt or write to the address of Sociedade Agrícola Terras da Gama, Lda shown on this page.
